All of the perfumes shipped from perfume-stores.com comply with international mail regulations in regard to the sale and shipping of duty-free products Worldwide.
Each perfume ordered on perfume-stores.com is sent in its own package, this ensures that the restrictions that apply to weight and value for duty free products is not surpassed. Although every product is packaged separately, they are shipped to you on the same day. This does not necessarily mean that you will receive all perfumes that you have ordered at once. It can take up to 10 days after the first perfume is received to receive a full order of more than one perfume.
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Once your order is made, processing takes 4 to 10 working days.
We have two Shipping methods, currently in place:
- International Registered Airmail – Free Shipping Option
- Priority Mail – ECO Post – Cost Varies for each destination and it is per item – You will see the shipping cost related to your destination, upon checkout.
Only the following countries have the option of Priority Mail:
Australia, Sweden, UK, USA, Germany, France, Spain, Belgium, Netherlands, Switzerland, Canada, Brazil
– Delivery time is 8-15 working days from shipment date V.S the Free Shipping option, where as the delivery time is 10-25 working days from shipment date.
– Fully traceable within the destination country V.S the Free Shipping option, where as the package will not be traceable within your country. You will only have the proof of shipment – NOT the Delivery confirmation (this is applicable only for USA / UK / Canada / Australia / Germany)
International Registered Airmail – Free Shipping Option
All International Registered shipments, have a delivery time-frame of 10-25 working days from shipment date.
We provide you with the Tracking information, as soon as we receive confirmation of shipment from the post office.
Shipment times are from the day your order is shipped (Handling time / Processing time, is never included within the Delivery time-frame)
Orders are shipped once they are charged and Processed (Within the Processing time Indicated above).
Please remember to include your full shipping address when filling out the order form, to ensure that you receive your perfumes as fast as possible.
If for any reason you would like to return the item back to us, please note that we only accept Returns, if the item is:
Brand New / Unused / With Factory Cellophane Wrap – In a Perfect Condition
Unused + Warranty Documents + Case + Cleaning Cloth are intact – In a Perfect Condition
Please use Normal Shipment and be sure to receive a tracking number from the post office, for your own safety, since the return needs to be verified online, before proceeding to any action.
Please note that, we need first to receive the item back to our warehouse, as for the product to be inspected, before compensating the customer.
Please note that a restocking fee of 10% may apply for the return.
Return Shipping cost is on the buyer, unless there has been an error from our side and it is agreed otherwise between the customer and us.
Due to increased Fraudulent activity online, please note that we will only compensate orders under the claim “Empty package received” and “Product arrived damaged” – only if this is proven with a certified document from a postal service employee that states the article number (Tracking number) of the package, and the actual state this package was delivered to the customer.
Customers are responsible to review the packages upon arrival in the presence of a postal service employee as to make sure that they have received the product they have ordered and that the product came intact.
We always want to make sure you are left 100% Satisfied from our store, so in case you are facing any issues with your purchases, we are here to resolve them for you directly, and your co-operation is always highly appreciated.